Q1. How do I place an order?
Ans: Placing an order with us is simple! Browse through our collection, select the items you love, choose your size, and click 'Add to Cart.' Once you're ready to complete your purchase, go to your shopping cart, review your items, and click 'Proceed to Checkout.' Follow the prompts to enter your shipping information, select a payment method, and confirm your order.
Q2. Can I modify or cancel my order after placing it?
Ans: Unfortunately, once an order is confirmed, we are unable to modify or cancel it. Please double-check your items and shipping information before completing your purchase. If you have any concerns, reach out to our customer support team at info@liitle-derby.com for assistance.
Q3. How do I track my order?
Ans: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on our website or the carrier's website for real-time updates on its status.
Q4. What payment methods do you accept?
Ans: We accept a variety of payment methods, including major credit cards ,netbanking, UPI and other secure payment options. All transactions are encrypted for your security.
Q5. What is your return policy?
Ans: We want you to love your purchase. If for any reason you are not satisfied, you may return eligible items within 05 days of receiving your order. Please visit our Returns & Exchanges page for detailed instructions and to initiate the return process.
Q6. How do I determine my size?
Ans: To find your perfect fit, refer to our Size Guide available on each product page. If you have specific questions or need personalized assistance, feel free to contact our customer support team.
Q7. Do you ship internationally?
Ans: Yes, we ship internationally. Shipping fees and delivery times may vary based on your location. During the checkout process, enter your address to see the available shipping options and costs.
Q8. How do I contact customer support?
Ans: Our customer support team is ready to assist you. You can reach us via email at info@liitle-derby.com. For non-urgent inquiries, you can also use the Contact Us form on our website.
