Return Exchange and Cancellation Policy

At Little Derby, we value your satisfaction and want to ensure that you have a positive shopping experience with us. We understand that finding the perfect fit is essential when it comes to clothing. To assist you in achieving the best fit, we offer a Change/Alteration Only Policy.

Policy Details:
  • Eligible Products: This policy applies to all eligible clothing products purchased from Little Derby Online Shopping. Only clothing items that are eligible for alteration and fall within the specified guidelines are covered by this policy.
  • Timeframe for Alterations: You have 7 days from the date of delivery to initiate an alteration request. After this period, alteration requests will not be accepted.
  • Alteration Costs: Any costs associated with alterations will be the responsibility of the customer. We do not cover alteration expenses.
  • Original Condition: Products must be in their original, unworn condition with all tags attached when brought in for alterations. Altered products cannot be returned for further changes or refunds.
  • Alteration Guidelines: Our alteration services cover adjustments such as hemming, resizing, and minor modifications to ensure a better fit. Extensive modifications that substantially change the original design or structure of the product are not covered.
  • Original Receipt: A valid proof of purchase (receipt or order confirmation) is required to initiate an alteration request.
  • Exclusions: This policy does not apply to customized or personalized clothing items, as these are tailored specifically to your preferences and measurements. Such items cannot be altered or returned.
How to Initiate an Alteration Request:
  • Contact our customer service team at Whatsapp no. +91-8287416966 and email at info@little-derby.com to inform them of your alteration request within 7 days of receiving your order.
  • Provide your order number and details about the product you wish to alter.
  • Our customer service team will guide you through the alteration process, including providing information on alteration options and associated costs.
Please Note:
  • Our Change/Alteration Only Policy is designed to help you achieve the desired fit for your clothing items. We recommend reviewing the size chart and product details before making a purchase.
  • Alterations are subject to the availability of alteration services and materials. We will do our best to accommodate your request.
  • This policy is subject to change without notice. Please refer to our website for the most up-to-date policy information.
We appreciate your understanding of our Change/Alteration Only Policy. If you have any questions or concerns, please feel free to contact our customer service team.